CMS Updates CLIA Complaint Investigation Procedures, Effective Immediately
Published: 07/09/2025
Sources:
- Centers for Medicare and Medicaid Services
Relevant To:
- Clinical Lab
The U.S. Centers for Medicare and Medicaid Services (CMS) has released updates to State Operations Manual Chapter 5 Sections 5500-5590 that provide guidance on complaint procedures related to Clinical Laboratory Improvement Amendments of 1988 (CLIA).
In Chapter 5, Sections 5500-5590, a complaint is defined as an allegation that could result in citing noncompliance with CLIA requirements. A complaint may be substantiated or unsubstantiated as a result of an investigation or survey.
With the…
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